Are there any refunds if I don’t like the service?

We offer a 2-week money-back guarantee from the day your plan begins. If you’re not happy with the content, you’ll receive a full refund

Can I upgrade or downgrade my plan later?

Yes, you can switch plans anytime with just one click inside the dashboard.

Do I have to commit to a long-term contract?

Nope! It’s fully flexible — month-to-month with no lock-in.

How often am I charged?

Monthly — billing starts from your signup date and renews every 30 days.

What is your cancellation policy?

Cancel anytime before the next billing cycle — no contracts, no penalties.

How can I cancel the service?

You can easily cancel it on our dashboard. 

Do I need to share my login details?

No — we use secure third-party tools to connect your accounts, no passwords needed.

How do I get started?

Pick a plan, make payment, fill the onboarding form — we handle the rest.

Is the content custom made just for me?

Yes, every post is tailored to your brand, tone, and business goals.

What happens after I sign up?

You’ll receive a welcome email with next steps and dashboard access in within 7 days.

Where do you get the visuals from?

We use your raw uploads, licensed assets, and our design team’s creativity.

Why are you so affordable?

We’ve streamlined the process and operate with an efficient remote team.

What happens if I don’t like what you create?

Simple — we revise it. Every post and reel you receive is made by real designers, not bots. You can request edits or improvements directly through your dashboard. We don’t ghost, we don’t delay — we just deliver.

What makes your content creators different from AI tools?

Humans bring brand storytelling, emotional connection, and authenticity — AI can’t match that.

Where is The Doms located?

We are located in Sydney, Australia.

Where is your team located?

We’re a global team based in Australia, Philippines, Ireland, and Singapore, working around the clock.

Who is creating my content – designers, marketers, or freelancers?

Your content is crafted by in-house designers, writers, and strategists — not freelancers or bots.

Can I access the dashboard on mobile?

100%. The dashboard is mobile-optimized for both iOS and Android devices

Do I need to share my social media passwords?

Not at all — we connect through safe, authorized third-party tools.

How do I approve or reject content?

You’ll see all posts in your dashboard — just click “Approve” or “Reject” with comments.

How do I upload raw content like images or videos?

Simply upload through your dashboard.

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